Products
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2x2 Feedback
CourseIn this course, we’ll explore how the right kind of performance feedback can take you from average to excellent in any area in record time. You'll learn the 2x2 Feedback Model for giving and receiving purposeful, actionable feedback.
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Personal Origin Story
CourseYour origin story helps you stand out and positions you as a trustworthy guide. Learn how to create & share a personal origin story that instantly builds TRUST through sincerity, competence & reliability.
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Present Yourself
CourseThis course will show you how to build Credible Character, cultivate trustworthiness, create fantastic first & lasting impressions, and how to present yourself as the gift that you are!
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Empathic Listening
CourseThis course explores how to practice empathic listening & deepen your customer relationships by listening to your customers at three levels: what they say, how it makes them feel, and what really matters to them as a result.
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Pose the Right Questions
CourseThis course explores how to pose the right questions, the jobs that questions do for you and for your customers, 5 different question types that will help you create value, and how to expand or narrow the scope of your questions.
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Create & Share Moving Stories
CourseThis course explores the power of stories, 4 story types, a transformational story structure, and how to share stories with impact.