Course curriculum

    1. Welcome to the Course

    2. Reflect & Share

    1. The Trust Problem

    2. What is Promise Selling?

    3. Promise Selling Pillars

    4. Reflect & Share

    5. QUIZ: What Type of Trust Builder Are You?

    1. What is a Responsible Promise?

    2. Making Responsible Promises

    3. Expert Moves for Responsible Promises

    4. Expert Moves for Restoring Trust

    1. Tools & Guides

    2. LinkedIn Live: Building & Maintaining Trust

    3. LinkedIn Live: Intentions, Assumptions & Being Trustworthy

    1. Course Summary

    2. Feedback & Self-Assessment Survey: Make sure you CLICK "SUBMIT" before completing the course

    3. Have a question? Submit it here

About this course

  • $149.00
  • 17 lessons
  • 2.5 hours of video content

Facilitator

Chief Executive Officer Andrew Sykes

Andrew is the CEO & Founder of Habits at Work, author of The 11th Habit, and an Adjunct Lecturer of Executive Education at Northwestern's Kellogg School of Management. Andrew is a globally recognized speaker and facilitator for companies including Google, Pinterest, Scott Brothers Global, YouTube, Toyota, and Subaru. Andrew inspires & guides revenue-responsible teams to foster the habits that create a differentiated customer experience. He is a trained actuary, behavior change researcher & corporate wellbeing expert.